ONLINE Counselling

What is online counselling?

Online counselling is a way to still communicate with a counsellor but rather than face to face, you will speak to them via video conferencing or the telephone. I use Zoom for online counselling sessions. Zoom is a secure online video conferencing platform that’s very easy to join and use. You don’t even need to join it - simply click on a link I send, and participate in the video session.

Online counselling has been used for quite a number of years and there is over 30 years of research that shows that it can be just as effective as face to face counselling.

Most counsellors and therapists in the world are now doing this. I myself have been counselling online for clients for several years.  We don’t know how long this new world of COVID-19 will last, so if you are new to online counselling, this information will help you connect so that you can continue to get the support you need.

Many people in isolation are now experiencing increased anxiety and stress. You may feel nervous, lonely and helpless. As long as you have access to the internet or a telephone, you can access online counselling, where I will listen to your concerns and provide strategies to help you get through this.

To participate in online counselling, you will need the following:
To download Zoom - CLICK HERE

Your laptop, computer, smartphone, landline phone or tablet.

Fast and uninterrupted Internet.

The Zoom app or a desktop so the link will open when I send it to you.

Benefits of online counselling

There are many advantages to online counselling.  During the COVID-19 crisis, you may feel that you have to put your counselling sessions on hold.  Fortunately, in today’s world, you can still stay safe while taking advantage of online counselling.

Some of the benefits are:

Reduced stigma: many people still experience the stigma of going to see a counsellor. Online counselling can help to reduce the stigma while still providing the help you require.

Convenience: you don’t have to spend time travelling to and from your counselling appointments and trying to find a parking spot.  You don’t need to take time off work or find childcare.  You also can find a counsellor anywhere in Queensland or Australia that you feel comfortable with, rather than someone local.

Online disinhibition effect: this term just means that people often feel more comfortable in their own home and will, therefore, open up more and be more vulnerable.  This will allow us to get to the core of the issue and therefore can work through the issues quicker.


Confidentiality still applies for online counselling services.  For that reason, recording of the counselling sessions are not permitted by either party as the recordings can quickly and easily compromise your privacy.

I will send you a meeting invite with a link and a password for added security.  Also, like a face to face appointment, I will put you in a “waiting room” until I am ready. This ensures that you do not come into another person’s session and no one else can enter your session. Your security is my priority.